Customer Service Skills – Intermediate

This free online course covers the basics of customer service. Students will learn how to implement effective customer service by focusing on the customer. You will also learn about interacting on the telephone, handling complaints and dealing with stress. As businesses grow, customer service skills are in high demand. So, why wait? Start this course today and by the end of the week, you will have developed valuable customer service skills – Workforce Academy Partnership, Alison.com